“We went to the training session with a little apprehension and not knowing whether it would be beneficial to us at the city centre and by lunchtime we were already discussing how we were going to implement some of the suggestions.
The training not only opened our eyes to legislation but also ways to improve on what we already have in place / do and take it 1 step further ensuring that the experience for customers at Centre:mk was a consistently safe one.
I couldn’t recommend the course more highly and am now ensuring that all floor staff are trained. Thank you Nipperbout.”
Juliette Painter – Guest Services Manager centre:mk OCS