“We went to the training session with a little apprehension and not knowing whether it would be beneficial to us at the city centre and by lunchtime we were already discussing how we were going to implement some of the suggestions.
The training not only opened our eyes to legislation but also ways to improve on what we already have in place / do and take it 1 step further ensuring that the experience for customers at Centre:mk was a consistently safe one.
I couldn’t recommend the course more highly and am now ensuring that all floor staff are trained. Thank you Nipperbout.”
Juliette Painter – Guest Services Manager centre:mk OCS
“The objectives of the course were clearly stated and achieved. Janthea got the learning message across by breaking everything down into simplified sections and she handled brilliantly a fairly big audience. I found the course to be very relevant to my job and it definitely raised my awareness. I feel more in control now; I feel like I know how to handle a Lost Child situation.”
Jo Isac – Family Entertainment Centre Supervisor. – Genting UK
“We thoroughly enjoyed our Lost Child training with Nipperbout. Janthea and Rehya are clearly very passionate about what they teach and the delivery was excellent. Everyone was engaged and remained active with the trainers throughout the session and the insight gained is immeasurable. We will be actively applying our new found knowledge into our day to day duties and recommending the training throughout our business. The team put various common misconceptions surrounding lost children straight for us, and we now feel a lot more confident in tackling these situations when they arise. Many thanks”
Roziah Zulkifli – Guest Services manager Resorts World Birmingham